Login To Our Secure Website

The Avalon website is fully secured by Verisign which uses an encrypted connection to ensure that your personal data is completely protected. When you reach the log in screen you will now see a padlock sign by the website address bar to show you are in a secure area.

	This site chose VeriSign SSL for secure e-commerce and confidential communications.
ABOUT SSL CERTIFICATES

To view Avalon ISA and Portfolio valuations, obtain transaction and dividend histories and print off various reports use the login below. 

 

Existing Avalon SIPP clients login

Existing Minerva clients login

                               

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Not registered yet?

 

Please email us your contact details (via ‘contact us’) or call us on 01666 501 710 and we will get in touch with you as soon as possible to set you up on the system.

 

This will allow you to access your current and historic valuations, let you view all transactions that have occurred on your account and provide you with the ability to print off various reports as and when you need them.

 

First Time Users

If it is your first time using the Avalon secure website or as an existing user you would like more information about the features of the site and how to use them we suggest you read our 'How to Guide'

Error Messages Explained

1) Validation Error

You must correct the following error(s) before proceeding:

• User authentication error: Invalid username and/or password, please try again

This message means that your Username and/or Password have been entered wrongly, you can have as many attempts as you like to enter the correct details. If you think you have forgotten your user details please call us and we can help you.

 2) Validation Error

You must correct the following error(s) before proceeding:

• User authentication error: Invalid Word Verification Text

This message means that you have entered the word shown in the box incorrectly but your Username and Password are correct

 3)  Validation Error

You must correct the following error(s) before proceeding:

Database error: Listener refused the connection with the following error: ORA-12505, TNS:listener does not currently know of SID given in connect descriptor The Connection descriptor used by the client was: 192.168.3.2:1521:avalon

This error means that the Avalon Database connection is not available. When the database connection is lost you will be unable to log in until the connection has been reset.

In all circumstances if you are unable to log in and require a valuation or wish to contact us please call 01666 501 710 between 9:00am-5:00pm and we will be happy to assist.